Terms of Service
AALA Technologies LLC
IMPORTANT: THESE TERMS CONTAIN AN INDIVIDUAL ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER FOR U.S. USERS IN SECTION 24. THEY ALSO CONTAIN AN ASSUMPTION-OF-RISK AND RELEASE PROVISION IN SECTION 18. PLEASE REVIEW THOSE SECTIONS CAREFULLY.
1. Agreement and Scope
These Terms of Service and User Agreement (the "Terms") are a binding agreement between you and AALA Technologies LLC, doing business as TriakaMap ("TriakaMap," "Company," "we," "us," or "our"). They govern your access to and use of the TriakaMap website, web application, mobile applications, maps, route tools, communications features, subscriptions, content, and related services (collectively, the "Service").
By creating an account, selecting an acceptance control, purchasing a subscription, or otherwise using the Service, you agree to these Terms, the Privacy Policy, Location Data Policy, Community Guidelines, Cookie Policy, DMCA Policy, and Outdoor Activity and Navigation Risk Acknowledgment and Release, each as applicable and incorporated by reference. If you do not agree, do not use the Service.
If you use the Service for an entity, you represent that you are authorized to bind that entity. "You" includes that entity. Mandatory consumer rights that cannot lawfully be waived remain unaffected.
2. Eligibility; Adults Only
You must be at least 18 years old and legally capable of entering a binding contract. The Service is not directed to minors. By registering or using account-based features, you represent that you are at least 18. We may request reasonable age confirmation and may suspend or terminate an account if we reasonably believe the user is under 18.
If we learn that a minor has provided personal information or is using the Service, we may restrict access, delete the account and associated information, and take protective action consistent with applicable law. A parent or guardian who believes a minor is using the Service should contact us at privacy@triakamap.com.
3. Account Registration and Security
You must provide accurate, current information and keep it updated. Usernames may be public. You are responsible for safeguarding credentials, controlling authorized devices, and all activity under your account. Notify us promptly at support@triakamap.com if you suspect unauthorized access.
We may limit active sessions or devices, require email verification, or take other reasonable steps to protect accounts and the Service. You may not transfer, sell, rent, or share an account. You may delete your account through the in-app account-deletion control and, for Android users, through the public web deletion resource at https://triakamap.com/account-deletion.
4. Limited License
Subject to these Terms, AALA Technologies LLC grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use the Service for your personal, noncommercial outdoor-navigation and community purposes. No rights are granted except as expressly stated.
You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, attempt to derive source code, bypass technical restrictions, scrape, crawl, bulk-download, frame, mirror, or use the Service or its data to build a competing product, except to the extent a restriction is prohibited by law or an open-source license expressly permits the activity.
5. Service Features and Changes
The Service may allow users to plan, record, import, export, publish, and navigate routes; download maps for permitted offline use; create waypoints and points of interest; join groups; communicate; and share location with selected users or groups. Features vary by platform, region, device, subscription level, and release.
We may add, remove, suspend, or modify features for security, legal, technical, or business reasons. We do not promise that a particular feature will remain available. We will provide notice when required by law or when a change materially affects a paid subscription.
6. Free and Premium Services
The Service may include a free tier and a Premium tier. The content, limits, and benefits of each tier are shown in the applicable purchase flow. Beta, promotional, or pre-launch access may be provided without charge and may end at any time.
Premium access is personal to the subscriber. You may not resell, share, or commercially exploit Premium access. Features obtained through one platform may be available on other supported platforms associated with the same account, subject to store rules, technical compatibility, and the subscription description.
7. Subscriptions, Trials, Billing, and Cancellation
The planned Premium offering includes monthly and annual auto-renewing subscriptions and may include a 7-day free trial. The price, billing period, trial eligibility, renewal terms, taxes, and included features displayed immediately before purchase control that transaction.
AUTO-RENEWAL. Unless you cancel before the end of the trial or current billing period, your subscription automatically renews for the same period, and the applicable payment provider will charge the then-current price to your payment method. Cancellation stops future renewal and ordinarily takes effect at the end of the paid period.
Mobile purchases are processed through Apple App Store or Google Play billing. You must manage, cancel, restore, and request refunds for those purchases through the applicable store, subject to its rules and applicable law. Web purchases may be processed by Stripe. For a web subscription, cancellation must be available through the account settings or another easy online method identified in the checkout flow.
Trial eligibility may be limited to one trial per person or account. If you cancel during a trial, access may end immediately or at the end of the trial depending on the purchase terms. Except where required by law or provided by the payment provider, charges are nonrefundable and we do not provide prorated credits for a partially used period. We will clearly disclose material renewal terms and obtain express consent before charging.
8. Location, Routes, Maps, and Offline Use
Location features are governed by the Location Data Policy. Precise or background location is used only after the relevant device permission and in-app disclosure flow. Live location sharing is optional, disabled by default, and visible only to users or groups selected under the available controls.
Recorded routes are persistent content separate from live location. Before saving or publishing a route, review the displayed privacy setting and route contents. A public route may reveal home, work, travel patterns, sensitive places, or the location of private property. Trim or obscure sensitive route segments before publication.
Offline map packages are licensed, not sold, and may be used only within the Service and within provider-imposed limits. Do not extract, redistribute, rehost, or use map content in violation of a provider's terms or attribution requirements.
9. User Content and License
"User Content" means routes, GPX files, photos, text, comments, reviews, points of interest, profile information, messages, condition reports, and other material submitted through the Service. You retain ownership of your User Content.
You grant us a worldwide, nonexclusive, royalty-free license to host, store, reproduce, format, adapt for technical requirements, transmit, display, and distribute User Content solely to operate, secure, improve, and provide the Service as directed by your privacy settings. For User Content you choose to make public, the license also permits us to display and promote that public content within the Service and in previews or links to the Service. This license is sublicensable only to service providers and distribution partners as needed for those purposes.
The license ends when the User Content is deleted from active systems, except for copies retained in backups for a limited period, content shared with others who retain their own copies, deidentified data, and material retained for legal, safety, fraud-prevention, or dispute purposes.
You represent that you own or have the rights and permissions needed for your User Content and our permitted use of it, and that it does not violate law, privacy, publicity, intellectual property, contractual, or other rights.
10. Messages and Shared Content
Messages and privately shared content are intended for the selected recipients, but no technical system can prevent recipients from copying, recording, forwarding, or misusing content. Do not share content you cannot safely disclose. We are not a party to communications between users.
We may use automated filters and human review to identify spam, threats, abuse, illegal content, safety concerns, or violations, subject to applicable law and our Privacy Policy. We do not undertake a general duty to monitor all communications.
11. Acceptable Use
You shall comply with the Community Guidelines and shall not:
use the Service while operating a vehicle or equipment in a manner that distracts you or violates law;
publish or recommend routes that you know cross private property, closed areas, restricted lands, unsafe terrain, or locations where access is unauthorized;
harass, threaten, stalk, exploit, impersonate, defraud, or endanger another person;
share another person's precise or live location without authority and informed permission;
upload unlawful, infringing, defamatory, deceptive, sexually exploitative, nonconsensual intimate, or malicious content;
attempt to bypass blocks, moderation controls, location-sharing restrictions, authentication, rate limits, or security measures;
introduce malware, interfere with the Service, probe vulnerabilities without written authorization, or use automated means to create accounts or collect data;
use the Service for surveillance, advertising profiles, data brokerage, law-enforcement impersonation, emergency dispatch, fleet control, or autonomous vehicle control; or
misrepresent community content as verified, official, safe, legal, or suitable for a particular user or vehicle.
12. Moderation, Reports, and Enforcement
We may investigate reports; filter, restrict, remove, or preserve content; limit visibility; suspend features; terminate accounts; or refer matters to authorities when reasonably necessary to enforce these Terms, protect users, comply with law, or secure the Service. These are rights, not a promise to detect or prevent every violation.
Users can report content and users and can block other users through available in-app tools. Published contact information for safety and moderation concerns is support@triakamap.com. We may consider context, severity, recurrence, evidence, and risk when deciding an enforcement response.
13. Copyright and Other Intellectual Property
The Service, excluding User Content and third-party materials, including its software, interface, design, branding, compilations, and proprietary technology, is owned by AALA Technologies LLC or its licensors and protected by intellectual property law. TriakaMap names and logos may not be used without prior written permission.
Copyright complaints and counter-notices must follow the DMCA Policy. We maintain a repeat-infringer policy and may terminate users in appropriate circumstances. Trademark or other rights complaints may be sent to legal@triakamap.com.
If you submit feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, provided we do not identify you publicly as the source without permission.
14. Third-Party Services and Content
The Service relies on third-party maps, operating systems, app stores, authentication, payment, push-notification, weather, point-of-interest, and communications services. Third-party terms and privacy practices apply to those services. You must comply with applicable third-party terms.
Third-party and community map data may be incomplete, delayed, inaccurate, unavailable, or subject to licensing restrictions. References to businesses, public agencies, hospitals, police, repair services, or other points of interest are informational and do not constitute endorsement, availability confirmation, or emergency assistance.
15. No Emergency, Rescue, or Safety Service
TriakaMap is not a 911 service, emergency communications service, rescue service, personal locator beacon, satellite messenger, dispatch center, safety monitor, or substitute for official maps, signs, trained guides, emergency equipment, or judgment. The Service does not contact emergency services unless an expressly described feature states otherwise, and no current feature should be assumed to do so.
A group alert, live-location signal, last-known position, lost-rider indication, or similar feature, if later offered, may fail because of device settings, battery loss, terrain, weather, obstruction, network or satellite limitations, user error, software failure, delayed data, or recipient inattention. In an emergency, contact the appropriate official emergency service by the most reliable available means.
16. Navigation and Activity Disclaimers
ROUTES, MAPS, ELEVATION, WEATHER, POINTS OF INTEREST, HAZARD REPORTS, CONDITIONS, SPEED, DISTANCE, COMPASS READINGS, AND DIRECTIONS MAY BE INACCURATE, INCOMPLETE, OUTDATED, OR UNSUITABLE. A ROUTE MAY CROSS DANGEROUS TERRAIN, PRIVATE PROPERTY, CLOSED ROADS, SEASONAL RESTRICTIONS, WATER, WILDLIFE AREAS, OR LAND REQUIRING PERMISSION OR A PERMIT.
You are solely responsible for checking official sources, land status, closures, weather, fire conditions, tides, vehicle capability, fuel and battery, equipment, personal condition, permits, access rights, and local law. Do not follow the Service when conditions, signs, or judgment indicate otherwise.
17. Warranty Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." THE COMPANY PARTIES DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, SAFE FOR ANY ACTIVITY, OR COMPATIBLE WITH EVERY DEVICE.
Some jurisdictions do not allow certain disclaimers. In that event, the disclaimers apply only to the extent permitted, and any legally required warranty is limited to the minimum duration and scope permitted by law.
18. Assumption of Risk and Release
Outdoor and off-road activities involve inherent and other risks, including collision, rollover, falls, exposure, drowning, fire, severe weather, wildlife, remote terrain, equipment failure, getting lost, delayed rescue, bodily injury, death, and property damage. YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL RISKS ARISING FROM YOUR ACTIVITIES AND YOUR DECISION TO USE OR RELY ON THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU RELEASE THE COMPANY, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM CLAIMS FOR PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM THE INHERENT RISKS OF AN OUTDOOR ACTIVITY OR FROM YOUR USE OF ROUTES, USER CONTENT, MAPS, OR LOCATION-SHARING FEATURES, INCLUDING CLAIMS BASED ON ORDINARY NEGLIGENCE. THIS RELEASE DOES NOT APPLY TO GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR LIABILITY THAT CANNOT LAWFULLY BE WAIVED.
The separate Outdoor Activity and Navigation Risk Acknowledgment and Release supplies additional disclosures and must be accepted before navigation or other designated high-risk features are used.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, DATA, GOODWILL, OR USE; COST OF SUBSTITUTE SERVICES; PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE RESULTING FROM USER CONDUCT OR INHERENT ACTIVITY RISKS; OR DAMAGES ARISING FROM THIRD-PARTY OR USER CONTENT, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO THE COMPANY FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100.
The exclusions and cap do not apply to gross negligence, willful misconduct, fraud, infringement caused by the Company, death or personal injury caused by liability that cannot be waived, or other liability that applicable law prohibits limiting.
20. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless the Company Parties from third-party claims, damages, judgments, settlements, penalties, and reasonable legal fees arising from your User Content, unlawful conduct, violation of these Terms, infringement of another's rights, unauthorized sharing of location, or operation of a vehicle or participation in an activity. We may control the defense with counsel of our choice, and you may not settle a claim imposing liability or obligations on a Company Party without written consent.
21. Suspension and Termination
You may stop using the Service and delete your account at any time. Deleting an account does not automatically cancel an App Store or Google Play subscription; you must cancel through the store.
We may suspend or terminate access immediately for a material breach, safety threat, illegal conduct, payment failure, security risk, repeated infringement, evasion of enforcement, or conduct that exposes users or the Service to material harm. When practical and appropriate, we may provide notice and an opportunity to cure. Termination does not affect accrued rights or provisions that by nature should survive.
Sections concerning ownership, User Content licenses for retained copies, disclaimers, risk assumption, releases, liability, indemnity, disputes, and general terms survive.
22. Changes to These Terms
We may revise these Terms. We will post the updated version and effective date and provide additional notice for material changes when required. Changes do not retroactively alter a dispute that arose before the effective date. Continued use after the effective date constitutes acceptance where permitted by law. If material changes require renewed consent, we will request it.
23. Governing Law
Except for the arbitration provision governed by the Federal Arbitration Act and except where mandatory consumer law provides otherwise, these Terms are governed by Wyoming law, without regard to conflict-of-laws rules. If Section 24 does not apply, the parties’ consent to exclusive jurisdiction in the state and federal courts serving Sheridan County, Wyoming, except that a consumer may proceed in another forum when mandatory law grants that right.
24. U.S. Dispute Resolution; Individual Arbitration
Informal process. Before filing a claim, a party must send a written notice describing the claimant, facts, legal basis, requested relief, and individual settlement demand. Send notices to AALA Technologies LLC, Attn: Legal, 30 N Gould St, Suite R, Sheridan, Wyoming 82801, United States, with a copy to support@triakamap.com. The parties will attempt in good faith to resolve the matter for 30 days.
Arbitration. Except for an eligible small-claims action or a claim seeking temporary or injunctive relief for misuse of intellectual property, security, or unauthorized access, any U.S. dispute arising from these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs. The arbitrator may award any individual remedy available in court and must provide a reasoned decision.
No class proceedings. YOU AND THE COMPANY WAIVE A JURY TRIAL AND AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is finally held unenforceable for a particular claim, that claim will proceed in court after arbitrable claims are completed.
Opt out. You may opt out of arbitration by sending a signed notice to the Legal address and support@triakamap.com within 30 days after first accepting these Terms. The notice must identify your account email and state that you opt out of arbitration. Opting out does not affect other Terms.
Non-U.S. users. This section applies only to the extent lawful. Consumers in Canada, Brazil, Mexico, and other jurisdictions retain nonwaivable rights and access to competent regulators and courts under applicable law.
25. Apple App Store Terms
For an application obtained through Apple, you and the Company acknowledge that these Terms are between you and the Company, not Apple. The Company, not Apple, is responsible for the application and its content, maintenance and support, warranties not effectively disclaimed, product claims, legal compliance claims, and investigation and resolution of third-party intellectual-property claims.
Your license is limited to a nontransferable right to use the application on Apple-branded products you own or control as permitted by Apple usage rules, including permitted Family Sharing or volume purchasing. Apple has no maintenance or support obligation. If the application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as supporting terrorism and are not on a U.S. Government prohibited or restricted-party list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Apple-specific provisions against you.
26. General Terms
Notices. We may provide notices through the Service, by email, or by posting at https://triakamap.com. Legal notices to the Company must be sent to the address and email stated in Section 24 unless a policy supplies a more specific channel.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, financing, reorganization, sale of assets, or transfer of the Service, subject to applicable privacy law.
Force majeure. Neither party is liable for delay or failure caused by events beyond reasonable control, except payment obligations and duties that cannot lawfully be excused.
Severability; waiver. If a provision is unenforceable, it will be narrowed to the minimum extent necessary and the rest remains effective. Failure to enforce a provision is not a waiver.
Entire agreement; order. These Terms and incorporated policies are the entire agreement concerning the Service. Feature-specific terms control for that feature if they expressly state that they supplement or modify these Terms.
No agency or third-party rights. These Terms do not create employment, partnership, agency, fiduciary, or joint-venture duties. Except for Apple and the Company Parties expressly protected here, there are no third-party beneficiaries.
27. Contact
AALA Technologies LLC
30 N Gould St, Suite R, Sheridan, Wyoming 82801, United States
Email: support@triakamap.com
Website: https://triakamap.com